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2024-03-23
1/5
JustAnswer has deceptive signup practices
"They advertise only $1 to join and you can cancel any time. So they get your card and then prompt you to ask a question. Buried in the Submit is apparently permission for them to charge you for a month. I cancelled immediately but they refuse to refund. Totally deceptive and scammy."
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JA-Support from JustAnswer.com has responded
Posted Mar-24-2024We're sorry for the experience that had on the website. I would love to help you out.
If you send me an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28