- STORE REVIEWS
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2023-11-02
1/5
Save yourself a headache.
"Purchased almost 1000$ worth of tools. The saw I received was defected. I called cpo to try to get it resolved and they told me first they didn't have any information in regard to my purchase even though I had a receipt. After an hour in a half they found documentation. Then they need me to return my entire purchase to inspect so that they can send me a new set. I called the next week asking for a refund because the amount of time it would take me to get new tools back from them would not be acceptable and they told me they couldn't do that for me because they already processed a new order, I was cool with that but after waiting two weeks and no emails or call backs I decided to reach out once more. After a few minutes with the representative, she cancelled the order and now I have to wait another 2 weeks for a refund."
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