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2018-04-19
1/5
Great for Lies and Deceit, Less Good at Giving Satisfactory Service
"What a shambles! I purchased a Powerpod Powermeter from Probikebike kit which is faulty.
I have returned the item for a refund, and they indicated the item was returned to the manufacturer for testing 3 weeks ago. This, it transpires, was a lie, it has only been returned two days ago - 4 weeks after sending the item back.
The customer service is appalling, even before they started lying to me. A company can be judged best when they deal with problems and Probikekit have completely let me down.
It's sad as I have spent thousands with this company in the past, rest assured, they have done all they can to ensure I don't waste anymore of my money with them. All it leaves me to do now is to try and find some way of getting my money back."
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