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1/5
"Plain and simple - these guys should not be in business (whether it be Lord John's or Myshoestore or whatever new name you want to take on to run from these bad reviews).
Mike - your business deserves EVERY harsh review it receives.
Consider my story - I placed an order on Sept 21st. I then tried to cancel it for 3 days! I finally got a response from your store on the 4th day but it was to tell me that you no longer carried the shoe and that YOU were cancelling the order. Next day - my credit card is charged! (you cancelled the order in effect!!!). I call the store to ask for my credit. I actually got a hold of someone and they told me that a credit would be issued in the next 30 days. It's Oct 16th now and there is no sign of a credit and I can't get a hold of anyone over there. Most places that care what their customers think of them issue credits within a couple of days of returning a product. AND they don't charge a customer until they actually send out the product!!!
You guys should not be in business. I hope this can be used by somebody who is vigilant enough to want to report you to the BBB or shut you down.
A very angry customer,
Dave"
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