- STORE REVIEWS
- PRODUCT REVIEWS
2015-12-28
1/5
"I ordered a angel charm to hang from the rear view mirror as a christmas gift for my daughter. It was inexpensive, about $15.00 including shipping, but since I'm on a limited income and don't have a car - it was something I could get to give as a gift. I placed my order on Dec. 10. As soon as I was notified of shipping information, I began tracking my order. It shipped from Arkansas and I live in Texas, so i ecpected it in a week or so. I even called customer service when I wasn't seeing any movement of my pkg, and was told i should have it by Dec. 18. Finally on Dec. 22, my pkg showed to have been "delivered to adressee" at 5:37 p.m. Obviously, you can probably tell that my pkg was NOT delivered to me, nor was it put in my mailbox or by my front door. I questioned my postman on Dec. 26 and he said he was off that day (Dec. 22), and gave me the phone number to my local post office to see if they could help me. All this got me was being told that the pkg "shows delivered" and i could go to USPS.COM and file a claim. I tried that and found out that insurance wasn't purchased on the shipment, so it's ineligible for a claim. I called creative irish gifts customer service, thinking that they would want to help me and would hopefully send me another ornament, but i was told i would have to file a police report for a stolen item, then send them a copy of the report. I'm so disappointed that I didn't have my gift, I'm out the money for it, and there's nothing I can do. Creative irish gifts could have been helpful and caring, but they weren't. I won't be ordering from them again and I will tell my friends."
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