- STORE REVIEWS
- PRODUCT REVIEWS
2024-12-25
1/5
It took them seven days to figure out they didn’t have the ring I bought…
"I would recommend not purchasing from Kay’s jeweler specifically if you are attempting to do so online. On the 17th of December, we made a ring purchase for $2450. On the 24th of December, Kay’s sent me an email canceling my order essentially saying that they didn’t know it wasn’t in inventory… it took this company 7 DAYS to figure out that they did not have what I ordered… meanwhile, had they canceled the order in an appropriate timeframe (i.e. not seven days), I could’ve gone into my local Kay’s and purchased the same ring at 30% off…. Now, that same ring is back at full price ($3200 bef"
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