"I got the dress on time on the days they said it will arrived, i haven't open the dress because it's a present for my nice, but i email costume service to see if I can get it before my trip, they respond with in a few hours they try to get the dress on time before my trip, it arrives the day I left, I couldn't take it but they really try, I'm happy with ther service. I haven't seen the dress yet."