- STORE REVIEWS
- PRODUCT REVIEWS
2007-12-29
1/5
"Very unprofessional, I have a company with a business address for shipping packages (who would want $1,000 in gear sitting in front there house) I used my personal credit card with my home billing address and there order processing service fell apart. Pcalchemy charged my card and refused to ship the items. The sales manager was more interested in shouting about his history of fraud, and telling me his policy is in place to protect me. The problem is he didn't follow his own policy of vetting the order before taking any money. The pcalchemy order vetting process is suspect, and caused me not to get my items for Christmas. If you think I may be too hard and order vetting is good, I have more information about my first order invoice #44862. My order #44862 with pcalchemy was also flagged by there vetting process, and they accidentally shipped it without contacting me. Wow!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
