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2009-07-23
1/5
"Horrible experience. Purchased a cheap airline ticket through Vayama with multiple layovers. The day before traveling, I was unable to confirm the second stage of the flight. I called Vayama and tried to get an explanation, but they were absolutely clueless. After multiple calls spanning probably 90 minutes or so, they had determined that the flight had been cancelled. A competent travel agent would have 1) been aware of this and 2) warned me in advance, and changed my booking arrangements. Vayama did neither. They were completely clueless when I called, put me on hold for what eventually turned out to be hours total, and were completely unwilling to make any accomodations for me. Fortunately, I was eventually able to sort it out with Air Portugal, but I was so appalled by the poor quality of service and sheer incompetence demonstrated by Vayama, that I'll surely never do business with them again."
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1/5
"Very sketchy outfit. After ordering a Pentax AF 360 FGZ flash from NWV, I posted about it on a forum. One of the forum members responded that he had dealt with them before, and that I should expect a call from them saying that the item had just run out of stock--a classic bait-and-switch tactic. Sure enough, they called the next business day and said the flash had just run out of stock. I asked them to cancel my order immediately. The only positive side of this is that I got my money back, but these guys have "scam" written all over them."
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