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Updated on: 2022-04-15
1/5
No more B.A. Mason shoes
"I’ve bought a number of pairs of shoes from them over the years... They were consistently of good value and durable for the price paid. Not so any longer based on my last pair bought only a few months ago... First impression upon opening... Stiff, very stiff... Fit ok but felt like they were made of sheet metal, not leather... I only needed them for infrequent site visits requiring steel toes... Minimal 3-4 wearing I noticed the side stitching frayed and giving away... I photographed the issue be sure to capture the like new soles to show the hardly worn condition... The response was “We’re sorry, nothing can be done as the shoes only had a 90 day warranty”... “The photos show only normal expected wear and tear”... Upon a second follow up call, I was told it’s only a 60 day warranty... Apparently my closet is really hard on shoes as they “show wear and tear” from simply being in the close! I looked out of curiosity at a pair of the same model I have bought at least two decades ago only to find the stitching on those far better than the 90 day plus pair purchased only a few months ago... I’m done... The local shoe maker has them now... Even Neatsfoot oil has done little by way of softening them... Anyway, lesson learned- No more from Mason."
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