- STORE REVIEWS
- PRODUCT REVIEWS
2024-02-09
1/5
On vinly specifically they are too lienant on sellers. 100 % rating, doesn't mean they won't scam you and/or lie.
"I had a 20 year + account for years. I got mad when they stopped taking calls and canceled. I was supposed to 60 days to change my mind, but without an account, you can't contact them. So my 20! (22-25) year account was closed, and past recoverable, when I finally opened a new one. The new one is 2-3 years or something. I started getting frustrated when I finally got through to them, and they answered with thanks for having an account with us for 2 years...@#*!
Anyway, I started buying vinyl. It didn't go well. First, the seller ratings never made sense. 98 percent with lots sold, was always bad., 99 questionable, but now, I found that sellers could and did have legitimate negative reviews removed. They want us to leave reviews, but not bad ones....without going out of our way to correct a seller's negligent or misleading listing. It's amazing to me. "have you tried contacting the seller" F*@#! No. If their listing was inaccurate/misleading (always seems to happen in the seller's favor), I'm supposed to take the time to message, package and return (post office line), then leave a positive review...????? Are you kidding me? If it's something I can't find out for sure, in a minute, then I've already done more than the seller did, or they intentionally mislead me.
Sellers. Take time to do accurate listings and not commit intentional fraud, or create an unintentionally fraudulent, or misleading, listing. Save everyone time, and do a complete and accurate listing. I send messages when time, if it's not cheap, and double check before I order it. This letting sellers get away with fraud is too much for any-site. I caught a guy on another site finally admitting to fraud, unintentionally, but he knew I caught him. I had ask him to verify his pressing was the '6x not 2009, the 60s one was what he had specifically listed. He tried to tell me, it's sealed and the information is the same; Of course that's crazy, you can tell with a pic, which I asked for, because even if older ones aren't yellowed, the sleeves were different, now they are flat paint like a six-pack of (whatever). Back then, folds, glue etc. He argued and argued, but finally said that he said it wasn't a 60s album, when that was contrary to every other message and the listing!
I need to see, but I think he's still on the platform, even after being caught committing fraud. (the illegal, intentional kind)
I left a negative for a guy that said it was factory sealed but had a 5-inch tear. He assured me it hadn't been opened. It was fully open. 12 inches, like someone cut it, the way I cut a factory sealed album when possible and obviously had flaws. Before me he had 100%, it's crazy. It was also not mint or nm, as there were obvious defects.
Sellers expect us to do more work than they do? We are not the responsible party here, period! Accurate listing, equals satisfied buyer! Not let's make a deal because, I lied, or don't have time to accurately list what I get. (the latter is super crazy to me). They expect me to waste my time, and not leave a negative? I feel that I have to warn people, so I will leave a negative. It's a responsibility, to me. I don't have a store, or make a living, or "gig" with ebay. I've sold like 3–4 things in ~ 25 years, and I have tried to be as accurate as possible. I know, there are bad buyers too, but that's just another reason for sellers to be accurate and take good pics. From my understanding, selling clothes is really tough. I can see that, but I don't do that with eBay, so it's outside my purview.
Forget about used records. Ebay allows grading terms, but without defining them, except Mint/NM the rest from EX(not mentioned),VG+,VG all get lumped together,VG+ all then?. I had a seller sell me a record with two long, audible scratches as mint. Grading systems like the de-facto industry standard Gold Mine work, if used, and leave very little ambiguity at higher levels M-VG+ (even VG, is fairly well-defined). No huge subjectivity, if any, required! I don't know much beyond that, because I don't want any record below that. Ebay has said they "trust their sellers" to be good, but they haven't defined good... Good sellers that want to use Gold Mine have told me in forums they left ebay because they can't compete with people grading so high (falsely).
I know now, eBay is also charging a lot more than ever. Well, it's a monopoly, one of many in differing industries. Yes, there are other auction sites, but not one is a real competitor to eBay, in market share. Ebay cares about eBay. Some of the people answering the phones are nice, but they can't do anything with the systemic problems. (e.g. 100% should be a saint or a new seller, a bad rating shouldn't be 98%, using grading standard terms, without a grading standard means nothing (might as well be 1-10, 1-100) all subjective and guesswork that dishonest sellers thrive in, buyers shouldn't be pushed into working it out if the issue was the description vs what you ge"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
2022-07-07
1/5
Drop shipper, with bad inventory practices
"I ordered a rare accessory, as it said in-stock on the website. I added vacuum bags to get the free shipping (I don't need them as I have a full pack). They were out of the accessory, but instead of letting me know, and letting me decide how to proceed, they shipped the bags, then told me. Also, from the tracking, it's coming from the manufacturer. So they appear to be a drop shipper anyway. I would stay away."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
2020-06-30
1/5
Not worth it
"You may wait a long time but that's not the main issue.
My account was locked and no reason was given. I finally got it unlocked, but then certain features were always temporarily unavailable (always). Like leaving feed back or tracking.
Tracking when you can read it says almost nothing, it mentions no cities or even countries. Sometimes it says origin or destination country but it's virtually useless.
I made 3 orders all totaling less than 10 dollars combined. One was "rejected" by the airline. The company asked for more money for shipping even though it was supposed to be free. Of course, I was unable to leave feedback due to account being "temporarily unavailable" even though I was logged in and looking at my orders. I've spent hours chatting with the sellers and customer service. Mostly, the translation is unreadable in English.
Be prepared to either lose your money or spend hours trying to resolve issues with the order or your account."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
2017-11-03
5/5
Customer Support Could hardly be better
"I got Fidelity as part of my 401K. I've used some of there services. I'm not an expert so I can't compare too much to everyone else; except in customer service. You can call these guys and talk to them. They really try to help. I'm very, very pleased with their customer service"
1/5
worst online order experience ever!
"I was excited to again gain access to AAFES. I enjoyed shopping at the stores while in the military.
The online experience is not even worth using. On first order with my "welcome back discount code" . I ordered 3 things. The main item changed from available to out of stock after I ordered it. Then it went to back-order.
I waited several months and it's still listed as back-order. I called and apparently that item was canceled. Even though it still shows 'status back-ordered' in my order history.
It was the most expensive item I ordered. I to be given the opportunity to use the code again and they said they couldn't do that. My first order they screwed up. They were rude and unapologetic and frankly, not all that bright. I won't be using them again.
Vets my suggestion is stick with amazon and other trusted sites. There site is horrible (dead links) and the search is worthless.
It's simply not worth it."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
2017-10-28
1/5
Buyer Beware!!! Fraudulent bait and switch
"I ordered a part for my TS440 over the phone, even confirming the part number was 'in-stock' on the phone. They sent me the wrong part. When I called they said it was a "compatible" part. It wasn't. They said the part number I ordered was not in stock. When pressed they couldn't tell me where they got that it was compatible. Even their own website list that part for a different server (the TS460).
Supposedly, they are sending me a email with a return label but that can't be done till Monday or Tuesday (it's Saturday). I guess he can't do that and those people are out.
I expect to call Monday, yet again, to have them send it to me while on the phone. I don't trust them at all.
Also, originally I thought they were an official "Lenovo" factory outlet.
len.factoryout.com
Since, I ordered the part. I've gotten many ad emails, that I didn't request. One even saying I left something in my cart. (I've never used them before nor did I create an account)
Buyer Beware!!!"
2017-09-07
4/5
Generally, very good. I had one issue.
"I've been using Zoho for a few years. Mostly, it's fantastic. Personal is free. It's much less intrusive than gmail. Make the switch! Despite my one frustrating experience (below), I would wholly recommend it for personal use.
Perhaps business accounts get better customer service.
One bad experience.
I had one account locked (they give you several).
What happened was that I had put too many pdfs in an email. I did it in a hurry and didn't look @ the size. It didn't send but more than that it locked the account. It gave me an "over daily limit" even though it didn't send it, and locked the account.
It does send you and unlock link but the email was stuck in the outbox of my client. So it kept trying to send. Within minutes, I was locked out with no way to unlock. I had to send an email. It was answered the next day but that's still a long time for your email to be down. The response seemed a little rude and condescending but you judge.....
__
I also question why an email they don't send, because of size, adds to the daily limit.
__
My request
_______________________________________________________________
I had an email stuck in the outbox. I couldn't delete it without it logging in and trying to send first. I finally timed it right and it's gone. It had a bunch of PDFs in it. I didn't even check the size; sorry for that. It's now gone, pls unblock me @ ******
Thanks,
______________________________________________________________
response
______________________________________________________________
Hello,
Apologies for the inconvenience caused.
We checked your account ****@**** and found it blocked for exceeding the Daily Mail Size Quota Limit.
The maximum allowed size of all the emails(total mail size) that can be sent from your account is 500MB/Day and the allowed size of an email is 25MB/Email(including attachments+Mime Quotient).
On analysis, we found that you had been trying to send emails with large attachments which are getting rejected by our server.
Kindly avoid emails with attachments exceeding 20-22MB to avoid such inconveniences, since Mime Quotient includes the size of an email by 30%.
In addition, we found you are trying to send the emails from an external client where you have configured your account as IMAP on external client.
As per behaviour, when an email sent through an email client fails, it will be stored in the Outbox and will be tried to send automatically using the Send/Receive option or every time you re-open your Client. Hence the large emails will automatically be retried to send and get rejected eventually by our server.
Every time this happens it will be considered as a new email and hence the mail size adds up. When this size builds and exceeds the Daily Mail size your account is getting blocked.
In addition, when there is an issue with your account(like block) Outlook will notify or throw an exception by showing a pop asking for the Login credentials(username and password) this is the reason why you were unable to login to Outlook as well.
Kindly avoid sending emails with large attachments to avoid such inconveniences.
Hope this clarifies. Do write to us for any queries.
Sincerely,
Arun Kumar A - Zoho Cares
How happy are you with our service?"
Favorite Stores
1 review
1 review
Least Favorite Stores
814 reviews
8 reviews
7588 reviews
54138 reviews
