- STORE REVIEWS
- PRODUCT REVIEWS
2005-11-29
1/5
"No download link was provided. Support requested often with assurances that response would be forthcoming. No helpful response. Often received message that website could not be found. Once received a reply that should have gone to another support ticket holder. Never buy from Tekdealers."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
