- STORE REVIEWS
- PRODUCT REVIEWS
2004-08-24
5/5
"Someone once suggested saveateagle.com to me so I found it by word of mouth. Both my boyfriend and I run our businesses out of our home and enjoy the internet on a professional as well as personal level. Since we rarely need or use the books/packaging that comes with software when you buy it from CompUSA or another major retailer, we check saveateagle.com to see if we can get an OEM version with just the CD. It saves us a ton of money and it's the same software we would've paid four times the amount for at a regular retailer. saveateagle.com has always shipped our items promptly and nothing has ever arrived defective or damaged that I can remember. Saveateagle.com's customer service department is fantastic, answers questions quickly and accurately. If you can't find a product on their site, they're happy to look for it for you, and if they can't get it for some reason they always follow up to let you know. I've only ever purchased software from them so far, but when I'm in need of computer hardware I always check their site as well as several others to compare prices. Most times with hardware purchases I end up buying elsewhere only because they can't get the exact item I'm after, or I'm impatient and willing to pay the extra money to buy it from a local retailer and have it the same day. Overall my experience with saveateagle.com has been a great one, and I've recommended their site to several friends and even strangers at CompUSA! :)"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
