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2024-06-19
1/5
AliExpress Scam: A 4TB SSD Turned into a 51GB Fake
"AliExpress Scam: A 4TB SSD Turned into a 51GB Fake
I purchased a 4TB SSD from a seller on AliExpress. After receiving it, I tested it with small files, but when I attempted to store larger files, I discovered a shocking truth: the SSD only had a measly 51GB of usable space. It was clear that I had been scammed with a fake product.
I immediately contacted AliExpress, outlining the issue and requesting a refund. However, I was met with an automated response stating that the "buyer protection time" had expired, and the payment had been released to the seller. Therefore, they were unable to help me recover my lost money.
This response is utterly unacceptable. AliExpress's inaction leaves me vulnerable to dishonest sellers and undermines the platform's credibility. I am not only out the cost of the SSD, but also deeply disappointed by the lack of support from AliExpress.
I demand a full refund for this fraudulent purchase. I urge AliExpress to take immediate action to address this blatant scam and protect its customers from such malicious sellers."
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AliExpressAE from AliExpress has responded
Posted Jun-20-2024Thanks for taking the time to bring this issue to our attention. Please accept our deepest apologies for any inconvenience you've faced. We have taken action to investigate the matter you've reported and will reply to you with an email within 3 business days. Please kindly pay attention to check your email box.
Sincerely,
AliExpress Customer Service Team