ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
1/5
"Damaged product. Horrible buying experience. Customer service is not willing to help. Stay away from these people."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader
2011-03-04
1/5
"Excellent people to do business with if you enjoy headaches and problems. They had wrong image on a product page which led me to order the wrong item. The "supervisor" lady I spoke with was very rude and was not helpful at all. They told me that it was the right item they sent me regardless of what kind of image they had on their site as description. Not to mention the image was taken off the product page within minutes after the conversation. I do not recommend these people at all. They are not their to help if you run tinto problems with the order..STAY AWAY!!"
Helpful
Cool
Delete Review
Share
preloader
Reliable Paper from Reliable Paper has responded
Posted Feb-24-2012

We apologize for any inconvenience regarding images. We simply provide images to customers as our vendors provide them to us. We understand many of our customers shop by image rather than description so if you ever have any questions or concerns please contact us before purchase, we are here to help. With the discrepancy in the image, we are more than happy to exchange the item for the correct product. Just contact our customer service department in the future so that we can have the product picked up and the correct one sent out.