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2021-12-01
5/5
Excellent Customer Service
"I ordered a Marine hoodie for my son-in-law as a Christmas gift along with some other shirts. I received it and it looked great. Then over Thanksgiving, he comes out wearing the exact same thing and so I went online to return it for a refund because an exchange wasn't an option. I received a prompt reply stating they would refund me but didn't provide a return address. When I emailed them back, their customer service department said they did not wish me to return it but to donate it or give it to someone who would like it. I don't know of another company that does that except Amazon from time to time, depending upon the product. I would definitely order from them again."

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