"I placed my order on 5/23/19. The label was printed on 5/24, but when I went to check on progress on 5/27 it was shown as not yet with UPS. I e-mailed customer support, but by the time they replied, 2 days later, the package had been received on 5/28. I’m guessing that it sat somewhere over the Memorial Day weekend. I finally received the package at my home on Tuesday, June 4th after it sat at the local post office for a couple of days. That’s 12 days from order to receipt. With another company a very similar order took 5 days. This was not a great experience from a time perspective. The order was correct, well packed and protected, just very slow."