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2006-12-16
1/5
"this is the last time i will do business with c.crane, i ordered 2 tivioli radios and after waiting two weeks for them to ship, i canceled my order and went to Target and bought the same radios for less $$$, the next day i checked the ccrane web site to make sure that the cancelllation was effective, ccrane had shipped my canceled order. after eight phone calls to ccrane. i have not recieved an RMA or credit to my credit card. you can find many of ccrane's products on the web from other merchants and get better service. i'm sure i'll get my money back, but it's really annoying to have to work so hard to correct their mistakes. also their very friendly customer service reps promise to act but don't follow thru, be sure that you follow up on ccrane promises. good luck and beware, Merry Christmas."
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