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Merchant Member
2022-05-01
1/5
Two times - shame on me
"I have ordered from AJ Madison twice and both times have received dropped appliances. The second time I purchased a washer and dryer just after Thanksgiving and they were ‘in stock’. The were delivered, supposedly, to the delivery company, AM Trucking, the next day. I did not get my appliances until after the first of the year. The first delivery they said parts were missing for the dryer stacking unit, which turned out to be a total lie. Mid-March when the appliances were finally installed, the dryer was broken. Turns out it was dropped. They did send an appliance repair man who told us the appliance was dropped. Just stay away from AJ Madison!! They took forever to resolve this situation. Not worth all the time and effort it took me to make them follow through (contacting them is no simple task)."
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