- STORE REVIEWS
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2021-08-23
1/5
TOTAL NIGHTMARE!
"I've ordered from Overnight Prints in the past and enjoyed their products and service. However, I recently placed an order and then received someone else's. Because the order was delivered 5 days before my estimated delivery date (with no indication that my order was ready to ship or out for delivery) AND arrived in an envelope with no sender information or a packing slip inside, I had no idea what it was that I had received or why I got it and threw it in the trash (I kind of thought it may have been samples from another printing supply company but I hadn't requested any). Today (13 days after placing my order), I went to check the status and it said it had been delivered 9 days ago. I realized then that they must have meant the weird pack of stickers I had received for someone's moving or storage business. Mistakes happen but now they won't refund me (less than $30, btw) unless I send pics of the incorrect order received and the packaging. I tried explaining over the chat that none of this made any sense and it wasn't my error so they can dig through the landfill to find it. In the meantime, I'll be posting my honest review everywhere I can and heading over to etsy, where I should have gone in the first place. I am also disputing the charge with my credit card."
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