- STORE REVIEWS
- PRODUCT REVIEWS
2004-02-17
1/5
"I am very disappointed with Totally Awesome Computers. I have been subjected to their annoying commercials for years, and I finally decided to pay them a visit. I had done research on a new gaming rig, and had a great price from an online seller. When I went to TAC, the sales person helping me (Adam) was fairly friendly, but his manager treated me like a jerk. He became rude after I heard him tell another customer that Mushkin brand RAM is 33% faster than any other brand of RAM and I laughed at the outrageousness of his claim. Then, when it turned out that they wouldn't be making a lot of money off me if the beat the price I had brought in, he said that he wasn't going to beat it. He said the advertisements for his company only say he "can" beat competitors prices, not that he will! I feel that if TAC is truly interested in building a customer base, they will engage in truthful marketing and advertising. A good first step would be letting this manager at the Sandy store go."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
