- STORE REVIEWS
- PRODUCT REVIEWS
2003-11-13
1/5
"Placed order 8/19.
Charges clear account 8/22.
3 weeks later nothing.
Call in to find out why, 1 item on backorder. Say thanks for letting 3 weeks go by without informing me. Cancel the backordered item.
Another 2 weeks go by and still no shipment.
Call in and cancel the rest. They say it will take 7-10 business days to process credit request.
3 weeks later call to find out where my money is, the little man that I speak to says he'll notify higher ups of the situation.
Another couple weeks go by and I send them another email and I get the very same messages other have got about terminating operations.
After screaming and yelling I did call the bank and I believe I will get refunded through them still."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
