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preloader
2014-06-30
1/5
"Simple as this, GameFly is not worth the $17 bucks a month. They now are offering a free month trial, which I tried out, I put 3 games on my list for my PS4, and they couldn't even guarantee that any of the 3 games would ship because of "limited availability" , even though one of the games has been out since the release of the PS4. Another issue was that I was unable to cancel my account before my 1 month trial was over, because when I logged into my account it said "account restricted, contact customer support". So that is what I did, I sent them an email, because there over the phone customer service is only open M-F from 1pm-4pm eastern time which is ridiculous. So conveniently for GameFly, they responded to my email AFTER my 1 month trail was over and so I got charged $17 bucks. Believe me I was not happy, It was like a loop to get my money. Even if all this would have not happened bottom line is its just not worth the money, I would rather wait for the game on Redbox and pay 2 bucks a day at least I can actually get the game I want. I DO NOT recommend GameFly to anyone. Take advantage of the 1 month free trial if you want to take the risk of being charged."

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