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1/5
"I purchased Nero 6 from this site softwareoutlet.com. At my time of purchase Nero 6 was described as a full version but CD only. However, when it arrived it was really an OEM version of Nero Express 6. This OEM Nero 6 is supposed to be sold only with a CD or DVD burner, so thanks to softwareoutlet.com, I have a version of Nero 6 that is not legal for me to use. Also, I was charged $5.95 for UPS GROUND, but, softwareoutlet.com shipped my CD in a flimsy envelope by US Postal Service Media Mail. Very bad experience! I would advise everyone to avoid this retailer. I sent an email to Ahead Software(maker of Nero6) here is their reply: "Dear Phil, Thank you for your recent inquiry. You should not be able to order Nero OEM versions as a standalone product. Nero OEM versions are supposed to be bundled with a CDRW drive or a PC / notebook. The software you are about to order is not only illegal but may also be restricted to certain features and drives only. I would suggest that you try to get the full Nero Retail box which supports all drives and features. You can purchase the Ultra Edition from our website or at any of these stores: Best Buy CompUSA Fry's Amazon Circuit City Best regards, - - - - - - - - - - - - Sarai Manzanero Sales Coordinator Ahead Software Inc. Email: ****@****" So this software they are selling is ILLEGAL, beware."

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