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2015-12-09
1/5
"Similar story to budk. This time my address was correct on the system. But the knife got sent somewhere else. Reached out to customer service.... guess what? Same person from budk responds to this issue. FML. I asked to check the order and my address. Yep order was sent to the wrong place and has been returned to sender as per the shipping company I ask for a refund so I can get something else. Denied. You get nothing until we get our item back.....
Long story short. Complaining to the BBB yields results. Got a refund 3 days later. No apology about their mistake or how they treated me. Never again"
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2015-12-09
1/5
"Too bad there are no negative stars on this review. Worst customer service ever. Order a knife for my daughter. The system cut my address when filling up the order for shipping. Reached to customer service to correct the issue. Absolutely useless. Who knows if they mailed my stuff to the wrong place or they just kept my money. Stay away from this site at all cost"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
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