"All of the Norm Reeves dealerships are rather offensive on the sales end, but I go there often as I buy parts on Toyota's parts website and pick them up here with incredible savings. I take care of all five of my Toyotas (bought at other dealerships, at considerably lower prices and nicer, more honest sales staff) with genuine OEM parts.
For example, Toyota OEM spark plugs are 20% cheaper here through the website than generics at those chain auto parts stores!"