- STORE REVIEWS
- PRODUCT REVIEWS
2014-12-08
1/5
"Customer Service is nonexistent at this supplier. The company has mailed me two orders for backdrops in the wrong color. When I called to get a return verification I was told it could not be processed unless I texted them a picture of the item (one was white and not wine). Then I was told that they were too busy to process the return. I have not heard from them since. In the meantime, I had already placed an order for a Newborn prop, which arrived broken. Emailing the company prompts no response. The company representatives that I have talked to on the phone do not seem concerned or apologetic."
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