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2023-08-05
2/5
Diminished quality/Higher prices
"08-05-2023 - I bought Lands End shorts and short sleeved shirts exclusively all through the 1980's and 90's. No other every day clothing did I buy or wear, used in winter and summer. I kept about 15 shirts and a dozen plus shorts ready to use at any time. At least a half dozen never opened or worn of both on hand at any time. My shorts were NOT the shorts they advertise/sell but their swim trunks with the ventilated liner (a much better product at that time). Then their quality rapidly declined. The original country that manufactured their products changed to multiple countries. The material became thinner, the shorts draw string, cheesy thin (several broke) and to short. The buttons started falling off the shirts that tore rather easily unlike their earlier products. And worst of all their inflated prices about twice what Amazon sells comparable products for. The final straw was one late night I had one of their phone reps on the phone and trying to tell her my requirements for the clothing that I wanted before I placed an order. We were not on the phone very long before she said to me, call back when you know what you want. Click! She was done and so was I which drove me to Amazon which turned out to be a much better product at a much cheaper price. I Loved and believed in Lands End, but no more. It'$ alway$ about $$$'s, not quality."

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