- STORE REVIEWS
- PRODUCT REVIEWS
2006-01-30
5/5
"I bought from WidowPC after cancelling an Alienware order (I waited over two months for it and never received it). The guys at Widow were polite. Evin helped me with my order and even talked me out of buying components I didn't need! I'm a gamer and I know games but don't really know hardware so it's nice to see someone so helpful with explaining what the machine does. Evin told me what each component did and why I should get it. I was left with the feeling that I had bought exactly the machine I wanted.
When I got my machine I was absolutely amazed its performance - I never knew Morrowind looked like that! I also play BF2 and was surprised to see just how much my game improved because of hardware performance. I didn't realize so much of my lag was caused by my own hardware.
In short, very happy with my computer. I'm definitely coming back to Widow after this computer nears the end of its life."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
