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preloader
2015-12-17
1/5
"Purchased a set of eyeglass frames from this site, they charged my card and began processing my order. hours later they cancell my order with no notification. I see the cancelled order on my card , contact they via live chat and am told, at first, that there was a "glitch" and the frames we're mispriced and I could reorder them again if I'd like ... at over one hundred dollars more mind you) I told them that was unacceptable. A supervisior logged on then told me thier site crashed which magically cancelled my order and I would have to reorder ... again, at over one hundred dollars more than I origonally ordered and was charged. Bait and switch operation, avoid at all costs to save yourself the greif."

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