"I ordered a gun online and the product was sent to the Lacey store in WA for pickup. I came into the store when the online email came through telling me it was ready for my pickup. I was told that the store personnel had no more time available for me all day and they would not retrieve my order and give it to me then. It was 10:30 AM and I was told to leave the store without my purchase and return the next day to see if they would do anything for me then but would not create and appointment for me the next day. I called my charge card company and started a refund and a dispute. This is the wort customer service I have ever seen in 64 years of my life. All that was needed was to hand over a prepaid box and any paperwork required. Cabela's is off my list of stores for good."