- STORE REVIEWS
- PRODUCT REVIEWS
2019-11-05
1/5
No quality control or customer service anymore.
"I've been a loyal client of this company since 2008 and order thousands of cards from them. This last order (from the exact same file) came out horrible. The cards are very "washed out". Color is faded. They are not even good enough to use. After admitting they could do better it's now 3 months later and they have no interest is resolving the issue. Their response was “we think they are in tolerance”. Which means they have no tolerance! If the color in the file is bad why did the last 5 orders from the same file turn out just fine?
This is not the way to treat a long-time client that has grown used to getting top quality products from this company. Apparently, they can't consistently print the same colors using the same original file anymore. And they obvious don’t care about how long or how good a client you have been. Better to find a company that values your long-term business. They just lost my business!"
Detailed Ratings
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
