"What happened to the Spiegel of the past? It is no more. I placed an online order and received an auto response. A week later I went online to check the status and discovered it had not shipped. I sent an inquiry email to Spiegel customer service. I received no response. A few days later I checked again--not shipped yet--resent inquiry...no response. I did this one more time, and still did not receive a response. 3 weeks after my order, I was unable to check the status of my order because Spiegel closed my account-- an account I have had for years! I was not rude or nasty. I just asked a simple question. Never, never order from Spiegel!"