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2013-02-15
5/5
"I recently purchased an Olympus lens through H and B at an excellent price. Unknown to me, H and B, or the rest of the world, Olympus had actually reduced the price of the lens another $100 three days earlier. Once the new price became known, I notified the staff of H and B and within an hour they resolved the mixup with Olympus and they were able to refund the difference to my credit card. That is outstanding service, and they earned a return customer. Outstanding customer care!"
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2010-09-05
5/5
"Excellent service. At time of order, one item was identified to have a slight delay in shipping. The order was split, with other items being sent immediately, and the delayed item being shipped a short time later, as promised. Excellent prices too."
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