"Have order many New Balance shoes from this firm in the past. My recent order was marked as a 9EE but when I put these on they were at least a 10EE. Must have been marked wrong at the factory in Indonesia. My spouse being a recycling fanatic, had recycled the shoe box before I wore them. Never got to really walk in these as they were too large. Can't return so I will donate a pair of new shoes to the Veterans in need. Will find a store where the hassle of online purchase is not an issue. Will not purchase any shoes from this firm again."