harpy207

STORE REVIEWS
PRODUCT REVIEWS

2005-07-25

5/5

"This was my first Water Cooled PC project. I purchased all my gear over a couple months hoping it would all work and fit together. I encountered no problems what so ever. Shipping was very fast and when I had a question it was answered very quickly. Their web site was helpful and well laid out. Very Pleased with service and products."

Detailed Ratings

Overall quality of the company

Value the company offers

Is consumer focused

Is committed to quality products and services

Is trustworthy

Is easy to do business with

Likelihood of customers making future purchases

Likelihood of customer recommendations

Variety of brands and products offered

Overall quality of ordering process

Ease of checking order status

Ease of ordering online

Ability to determine if a product was in-stock real time

Overall product shipping and delivery process

Delivering products on-time

Being updated on the exact date the delivery was sent

Delivering products damage free

Ease of checking delivery status

Overall technical support

Resolving problems

Being easy to reach

Making decisions on their own

Being trustworthy

Being knowledgeable

Overall customer service

Customer service being easy to reach

Customer service being knowledgeable

Customer service being trustworthy

Customer service resolving problems

Customer service making decisions on their own

Overall web site

Web site reliability

Speed of web site

Web site being easy to use

pcalchemy

2004-10-10