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2006-06-20
1/5
"Placed an order on 4/5/06, an INTEL D845GLLYL motherboard with video/LAN/audio build-in. It took them over 10 days to ship it out by FedEx Express and another 3 days to arrived my door. After open it and starting assambly my PC and wasn't paying to much attention to "what" actual model they send me, by the end and realized they send me a cheaper model D845GLLY with no LAN build-in.
Starting to frustrated with no system to run, and realized they charged me full amount and sent me the cheaper model, PLUS, it's a USED/Referbished motherboard (that wasn't posted on the website either).
After calling their service dept, they claim they were out of stock and see if I can keep the wrong motherboard (WTF???). Finally they gave me a Return Authorization Number to return the wrong item, which I have to paid for the return freight with their fault shipped the wrong item to me.
With all their dirty tricks in mind, I wrapped up the wrong item and shipped by FedEx with Sigature Required on, that cost me $7.50 for the return freight. FedEx website shown it was delivered on 5/1/06.
3 weeks later and still no credit return to my credit card, so I started calling their customer service and return department. Several calls on serveral days, all I get was answering machine stating that their customer service are busy, asked to leave voice mail and they will get back to me. Surely they never call me back.
With return signature approved from FedEx, finally I filed dispute over my credit card company and withing 24 hours, I have my money back.
So people, STAY AWAY from this scam artist company."
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