- STORE REVIEWS
- PRODUCT REVIEWS
2015-04-21
1/5
"Terrible customer service! They basically have a no return policy. Clearance items are only returnable for store credit and when I called to get the return number for my box, I was asked if my son had tried on the gloves - - of course he did, and then she asked if he had handled his stick - - of course he did. She then said that if he handled the stick he would have gotten them dirty and they would refuse the return. I may have missed the store credit notice on the website (I don't remember seeing it) but there was nothing that said you shouldn't try the on or handle your stick with them. The question was asked to trap you into saying yes so that they can refuse your return. My son did not play with the gloves. He tried them on to see how they were and decided he didn't like the fit. I will take my $100 lesson, but I won't order again."
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