- STORE REVIEWS
- PRODUCT REVIEWS
2006-07-29
1/5
"I ordered a $1123 LCD TV and after having to call them and after refusing to buy extra accessories they assured me that the order was gonna be ship on monday july 24th. I called again to get the tracking information and they told me that it was gonna be shipped for sure on july 25th. I called on july 26th and I got the famous message saying that they are now out of business.
PLEASE HELP!!! What can I do? Does Visa protects me against this kind of FRAUDS??"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
