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1/5
"I will never do business with these people. It took 13 days to get the part. Their website said that I would have a tracking number within two days of placing the order. I never got one. I made four calls to their customer service line and each call I spent at least 15 minutes on hold. When I finally got an agent, I was either disconnected or the agent was unable to tell me help me. One agent actually gave me a tracking number and told me to call UPS. I called UPS and was told that the number I was given was not even close to a UPS tracking number in format. I called customer service back again (waited another 15 munutes on hold), explained the situation and was told that I would be transferred to customer service. I protested and explained that that was the number I called to get them. He said that there was another customer service line and he would connect me. He then tried (or pretended to try) to connect me and I was disconnected again. I finally gave up and waited for delivery."
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