- STORE REVIEWS
- PRODUCT REVIEWS
2022-03-01
1/5
Accepted order they were unable to fulfill and lied about status for 8 days
"9 days after placing an order I called for a status update and, after being given the runaround for over 2 hours and disconnected multiple times, they admitted that within 24 hours of my order being placed their supplier informed them that the frames I had selected were out of stock with no estimated availability date but they had not notified me and their website continued to falsely state my order would be delivered on time. They then refused to provide any compensation and I am still waiting to receive a refund for the canceled order."
Detailed Ratings
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
