- STORE REVIEWS
- PRODUCT REVIEWS
2012-02-10
1/5
"The worst catalog/web order system I ever dealt with. Their products are very much embellished by pictures and words and way too overpriced. Unfortunately it took me several orders to learn how bad they really are. Forget about any recourse if you purchased on sale!! I ordered what was listed as "Olive Wood Chairs and Table from Italy" but there was no olive wood in sight (just formica type resembling olive wood) and it doesn't say made in Italy anywhere. If you hide something....it may be because it's not legit (maybe China made?) Another time I ordered some chocolate covered figs and they arrived all melted, I had to throw them away. Another time I did not receive my order and when I called a person answered and told me FedEx would investigate and if lost order would be re-shipped. When I called the second time 2 weeks later, a rude person answered saying it was too late to report a lost order and my previous call was never reported. Needless to say, I am done with them! I don't know if the founder Michael Chiarello is a good chef but when it comes to quality products, not even close. Does his food match the quality of his products? Just saying."
