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2020-08-02
5/5
Catchy title.
"great success. fantastical."
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Updated on: 2020-05-27
1/5
Misleading
"Bullet Stratocaster HSS Elecrtric Guitar with tremolo on sale for $129.99. Site says they are on back order but if you reserve now, you will not be charged until item ships and ship date is 06/02/2020. I reserved the guitar on 05/23/2020. I was charged immediately, gave them 4 days to send me an e mail confirming a ship date. I never received one, so I called. I was told the ship date wouldn't be until late June (06/23/2020 ish) and that I was charged because I used PayPal. I pointed out that nowhere is it stated during check out that if I use PayPal instead of my card numbers, the circumstances would be different. That is very misleading. You say I won't be charged, I'm charged. I was told via email from customer service the day I placed the order that it would ship on June 2nd, that was a lie and the only reason I found out was because I called. I'll give them 2 stars for issuing my refund immediately, obviously still pending. Guitar center is trying the same scam. The same guitar is on their website, same price also for back order. I called before reserving and was told they are completely sold out of the guitar and will not be receiving any more. As of today, 4 days after speaking to them, the strat is STILL available for purchase even though they have none. But they'll still take your money... This is my first experience with woodwind and brasswind and I believe they purposely don't disclaim during checkout that if you use papypal you'll be charged immediately because they know it will discourage people from paying for something they don't know when they'll receive. I canceled my order because I'm not waiting a month when I was told it'd only be a week, I'll purchase another guitar and have it much much sooner."
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