- STORE REVIEWS
- PRODUCT REVIEWS
2005-05-22
1/5
"I cannot recommend this company
I purchased a stethascope for my wife as a graduation present. At the time of my purchase I allowed 2 weeks for delivery AND I ordered expedited shipping. I placed the order and recieved a confirmation email. I was out of town the next week and could not get to my email. When I arrived back and checked my email allheart had sent me an email 5 days after the original confirmation email, that is almost 7 days after the original order. They claimed that they did not have my billing address, which was listed as "billing address" on the confirmation email that they sent me. Anyway, at this time it was too late to recieve the stethascope for my wife's graduation so I tried to call them. All I got was voicemail. When I did get a call back 2 days later, I explained that I was very unhappy with their company and I wanted an explaination. I got a the usual line and then the lady asked me if I still wanted the stethoscope. I said yes, because I thought it couldn't get any worse. I told her that I really didn't need expedited shipping anymore because my wife had graduated already. She said that she would take it off. Well I received the scope finally 3 weeks after I ordered it and I thought I would go online and see what I was charged for. Sure enough I was charged for the shipping that I was promised was removed. I wrote them an email saying that they had a 3 business days to remove the charges and 5 days later, here I am with no reply. What a nightmare."
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