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2015-03-08
5/5
"I've purchased from them about 5 times, all without any problems in ordering. My last order was for a Note 4 glass and then shipped a replacement as soon as I told them the item arrived broken. They had great customer service.
Update 14 Apr 2105:
Made another purchase ow two iPhone 6 plus and a Galaxy S6 glass protectors. The packaging was much better as it came in a hard plastic case that protected the screens and appeared very professional. The edges of the glass were beveled nicely."
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2012-06-13
5/5
"I ordered a banner for an upcoming 40th birthday. The quality was good and the service was excellent. Amanda Rand in customer service was a real pleasure to interact with. When she received my e-mail asking to correct a mistake I made she responded by phone in under an hour."
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2011-02-17
4/5
"Great prices and very fast shipping but their communication could be better. Didn't receive any order confirmation e-mail. The Phone Verification policy is a little strange since they only asked for the stuff I provided when ordering anyway. It isn't even clear on if the onus is on me to call or that they call, so I called them. Wait on hold wasn't too long."
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2008-01-23
4/5
"Purchased refurbished multifunction color laser unit. It was defective on arrival. Didn't appear to be refurbished. In my opinion, it looks to have a cursory test then repack. Unit arrived with partially depleted toner, made a grinding noise when feeding paper and printed out blank pages. The free shipping was great. Given the weight of the printer, it could have cost a ton. The exchange was not too bad. The replacement shipment was faster than the initial shipment. Overall, I am happy with the purchase. I saved $350 over the same unit in staples, including my extended warranty, which is a year longer than the OEM warranty. The refurb only had a 90 day warranty."
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2008-01-23
5/5
"I purchased a Cirago BTA-3210 Micro Bluetooth USB Adapter. Their website displayed the older model with tabs, but I was shipped the newer rounded(better in my opinion) model. The shipping was fast and CHEAP! only $1.98 and this was one of the lowest prices I could find on the product too, so they are not making up the lower price with higher shipping charges. I received an order confirmation e-mail but would have appreciated a shipping e-mail too."
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2008-01-23
4/5
"I purchased a ET-CSWNASU2-BK NAS/USB enclosure from their sales site, EagleBit.com. Shipping was fast and the product was packed well. I had problems connecting to the drive from Vista systems and went to eagle-techusa.com, their distributor site. The support page had no knowledgebase/FAQ available. Googleing the problem uncovered a firmware update that resolved Vista issues. I e-mailed support to request a new firmware. I received no response. I eventually found a FW for the same chipset from another vendor and flashed the unit, so now my NAS browser interface shows as being from Conceptronic instead of Eagle-Tech. It is weeks later and I still have not heard from Eagle-techusa."
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