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2020-01-10
1/5
Should have known better
"It was an excellent price on gel pens, or so I thought. They won't let you pay for them when you place the order online, so I called and tried to pay. I really wanted to know what my final cost was. You don't get that until the pens arrive, with the bill. The final cost was about 2X the cost of the pens alone. The pens were sloppily assembled, I had to screw them together but they looked nice and wrote nice. However, they ran out of ink after a short time of use. Here's the best part, it took them a long, long time to get to me. Two weeks later, I mailed them a check. They cashed it about 2 weeks later, then sent me a bill with a $25.00 late charge attached.
Now I know how they make their money. The reason I say I should have known better, was ten years ago, I ordered pens from them. I had a family emergency so I asked them not to ship them until a later date, because I had to be out of state. They shipped them. Who knows when they arrived. They sat out in the winter weather. Many of the pens were broken. A short time later they turned me over to collection, for not paying my bill. The quality is poor and the billing is even worst."
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