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preloader
2020-06-07
1/5
Made in China / defective / ignores RMA requests
"Bought a blue water pistol from Hobbytron. Received a red one, and leaking water like crazy. Made in China crap. Hobbytron completely ignored my repeated RMA requests."

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preloader
2020-05-12
1/5
Not good
"We had ordered a canvas, which was delivered completely broken (both the outer and inner frame were broken), unsurprisingly after we saw the flimsy packaging. Anyway, our replacement canvas came a week later. Both the replacement canvas and the original canvas had the same manufacturing defect with some paint marking in the upper right corner (see pictures attached). To quote iCanvas, "That is not a defect. With our items, we do print all of our canvas's with mirrored edges, meaning the border of the front facing image would be mirrored as to provide an extension so that the canvas material can be stretched around the wooden frame." After pointing out that we never had that issue with other web sites, iCanvas responded "I am not sure how other website print their items, but I assure you, this is the manor that we print our items." No offer of a credit whatsoever... So beware if you order from iCanvas, you will have the same issue..."

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