"i order 4 of the privacy fencing and they sent an address to return it to. tracking ended at the depot for delivery due to invalid address. i contacted support again and they asked for a photo of the label. i provided it and they then blocked my email address from their support. no further way for me to contact them. they are as shady as can be and are just out to get your money and send you some cheap item they get from china. do not expect to get what you want or any money back from them."