"I ordered some gifts for a birthday present and although the uncommongoods email said they were on their way FedEx said they hadn't received them. I called customer service and met a charming and efficient young man. He listened to me, he reassured me and then promised me I would receive the goods in time for the birthday. I received them within 48 hours. I was also impressed with the quality of the goods I purchased. As a retired physician and attorney I dealt with the public all the time and I was very impressed with how this young man managed me. I would recommend UnCommonGoods in the future and I shall use them again myself."