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Merchant Member
2024-12-07
5/5
Excellent service plus speedy delivery of quality products equals extreme satisfaction.
"Title says it all… I’d purchase more but in my field of electrical power installations, there are limited choices. I will definitely make further purchases when appropriate!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
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Merchant Member
2022-09-30
5/5
As good as All the Rest... in terms of COST; Excellent in terms of packaging for shipment!
"The packaging was very good, the tools & supplies were in excellent condition, searching and placing my order was fast and simple. Will I use ToolUp again? Yes, when they price the items competitively AND keep the cost of shipping within reason (free is reasonable). After all - when you're purchasing items from a recognized name and a good reputation for quality & service from a supplier; the things the supplier brings to the table are easy to use website, easy to transact the purchase, reasonable delivery and most importantly Quality packaging/handling/shipping and Customer Service. As long as the price is competitive, the importance shifts to Customer Service and shipping/handling. When I receive products that have been poorly packaged and unprotected during the shipping process from a supplier; then I never use that supplier again. ToolUP did a great job with the shipping. [FPN; I haven't needed to use their Customer Service.]["
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
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